Business Conditions

Check-OUT daily by 11:00 am
Check-IN daily by 4:00 pm

Pre-Payment

  • 20% deposit upon receipt of the booking confirmation
  • 80% remaining balance is due 30 days before arrival
  • Additional services are payable directly on the spot

Cancellations

Until 30 days before arrival: handling fee of EURO 60,00 or CHF 90,00.

Afterwards the following conditions apply:

  05.04. - 14.07.
25.08. - 28.10.
14.07. - 25.08.
29 to 14 days before arrival 25% of the overnight expenses 50% of the overnight expenses
13 to 1 days before arrival 50% of the overnight expenses 100% of the overnight expenses
On arrival 100% of the overnight expenses  

We suggest to suscribe a personal cancellation insurance.

 

Bank payment

All transfers must be free of bank charges for the VIP-Club & Resort Hotel Management Ltd.

 

Responsibility

Hotel Parco San Marco S.r.l. and the VIP-Club & Resort Hotel Management Ltd. decline all responsibilities for any possible damages, direct or indirect, such as:

  • Loss or theft of objects, documents or cash
  • Damages to cars or other type of vehicle in the garage or on the site of the HOTEL**** Parco San Marco/RESIDENZA San Marco
  • Damages to private belongings, such as boats, sport equipment, pets or other
  • Sickness or accident during the stay, on arrival or on departure or during the sport & leisure activities

 

Registered office

Lugano, Switzerland